You can cancel your membership by logging into My Account and clicking 'Cancel Account' under 'Delivery & Contact Info' in the left-hand menu. Need to return empty bags? Select one of our Pick Up Hubs in the drop-down menu below. We'd love to get your feedback before you go! Having trouble? Contact Member Support at firstname.lastname@example.org or 647-560-3939. Send us an email, text or give us a call before the close of your order deadline and we'll cancel future deliveries. You can view your order deadline anytime on the My Account page under Upcoming Orders.
Articles in this section
- Tutorial: can I have a cheat sheet on how to shop?
- Can I change my Bag?
- How do I know which bag to choose?
- Is there a membership fee?
- Do I get to choose what's in my bag?
- Is this a subscription service?
- Can I pause or skip deliveries?
- What is the commitment for joining?
- How do I cancel?
- How soon can I get my first order?