We've got it covered. We deliver your box(es) in a cardboard box with reusable insulated packing material year-round so your items stay at the right temperature. We also include a sealed cooler bag containing ice packs for any refrigerated or frozen items. Our raw meat and fish are frozen and delivered in a sealed cooler bag containing ice packs to keep them at the right temperature until you get home. In the hotter summer months, we add ice packs to all of our boxes to ensure the produce stays cool, too.
We also use dry ice as a method of keeping items cool. Please see here for more information about safety precautions regarding handling dry ice: https://freshcityfarms.zendesk.com/hc/en-us/articles/360045303811-How-do-I-handle-the-Dry-Ice-.
If you have any questions about the produce or products in your box, please visit our Food Safety page for more information, email Member Support at firstname.lastname@example.org, or call us at 416-ORGANIC (416-674-2642).