If you forget to grab your bag from your Pickup Hub during the designated pickup window, the bag will no longer be available the following day. There are a few exceptions for Pickup Hubs that have refrigeration – you can contact Member Support at 647-560-3939 or firstname.lastname@example.org for more information.
Articles in this section
- Can I be notified of my deliveries arrival?
- What if my delivery gets stolen?
- What if I'm missing an item or I'm not happy with something in my bag?
- Can I pick my delivery day?
- Can I request a specific delivery time?
- Can I get more than one delivery per week?
- How often will I receive deliveries?
- I forgot to pick up my bag, what should I do?
- Where can I see a list of Pickup Hubs?
- How do I change my delivery information?