What if I'm missing an item or I'm not happy with something in my box?

Mistakes happen, but you shouldn't have to pay for them! We stand behind our produce and products, 100%. We pack hundreds of boxes each day and have processes in place to ensure the highest quality and item accuracy. However, if anything is less than what you expected or missing altogether, please let us know. We will happily refund that item. Simply let us know which item was missing with an email to Member Support at [e-mail] or call us at 416-ORGANIC (416-674-2642) and we'll make sure a credit is placed on your account.