Mistakes happen, but you shouldn't have to pay for them! We stand behind our produce and products, 100%. We pack hundreds of boxes each day and have processes in place to ensure the highest quality and item accuracy. However, if anything is less than what you expected or missing altogether, please let us know. We will happily refund that item. Simply let us know which item was missing with an email to Member Support at firstname.lastname@example.org or call us at 416-ORGANIC (416-674-2642) and we'll make sure a credit is placed on your account.
Articles in this section
- Do I have to be home to receive my alcohol delivery?
- Can I be notified of my deliveries arrival?
- What if my delivery gets stolen?
- What if I'm missing an item or I'm not happy with something in my box?
- Can I pick my delivery day?
- Can I request a specific delivery time?
- Can I get more than one delivery per week?
- How often will I receive deliveries?
- I forgot to pick up my box, what should I do?
- Where can I see a list of Pickup Hubs?