To ensure we have tracked your non-returns accurately, please check the Bag Returns section of My Account. You can also see all of your charges and refunds under 'Payment History’ on the left-hand menu. Please note it may take up to 10 days after you return your bag for the return to register on our system. Drop us an email at email@example.com if there is any discrepancy.
Articles in this section
- Your recipe kit packaging seems wasteful, no?
- Can I return my bag to a Pickup Hub any time?
- How do I return my bag?
- Where can I see my bag return charges and refunds?
- Can I be refunded if I return my bag?
- When and why does Fresh City charge a bag return fee?
- Should I return my bags, bottles and jars?